Take the Stress Out of eCommerce Shipping

Whistl Parcels gives you access to a wide range of leading carriers all in one place, so you can choose the best option for every shipment to simplify your logistics strategy, enhance the customer experience, and help protect your overheads.

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Delivering the Best eCommerce Shipping Experience

Scale Your Delivery Options

Access tracked and partially tracked delivery services to offer customers next-day, premium, or economy options from all leading UK carriers.

Expand Your International Reach

Deliver to customers in every major international market by leveraging a full suite of economy and premium transit options to suit your needs.

Access Expert Logistics Support

Work with a dedicated partner to manage carrier relationships, handle WISMO enquiries and claims, and advise on the most cost-effective shipping options.

One Daily Collection, One Point of Contact, One Invoice

Unlock the Power of Multi-Carrier Shipping

Whistl Parcels helps eCommerce businesses like yours thrive by providing a seamless and reliable shipping experience. With access to multiple carriers and services, you gain the flexibility and control you need to optimise your shipping and increase conversions.

  • Boost Conversions: Offer a wide range of delivery options to reduce cart abandonment and turn browsers into buyers.
  • Improve Customer Satisfaction: Build lasting loyalty with proactive tracking, timely updates, and dedicated support that encourages repeat purchases.
  • Streamline Your Operations: Save time and time by automating shipping workflows with an intuitive platform, integrated tracking, and consolidated invoicing.
  • Scale Your Business: Manage surging order volumes effortlessly and enter new markets with flexible, scalable shipping infrastructure.
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Navigate International Shipping with Confidence

Shipping parcels internationally can be complex, involving diverse regulations, strict documentation, and the risk of delays. Whistl’s experts simplify the process, providing the guidance you need to ensure your goods reach their destination smoothly.

We offer a wide range of international delivery services reaching over 220 countries and territories. Our reliable, cost-effective solutions include express delivery, tracked shipping, UK import & export, and international returns management.

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  • Customs Clearance: Our experts provide guidance on customs documentation and procedures, ensuring you have the knowledge to complete paperwork accurately, and avoid transit delays.

  • Freight Forwarding: We partner with reliable forwarders to offer tailored international delivery solutions that align with your timeline and budget.

  • Regulatory Compliance: Help you navigate complexities of international shipping regulations, including labelling requirements, and prohibited items ensuring your shipments remain fully compliant.

Software Integrations

The Smarter Way to Ship Your Parcels

Tired of manually managing your eCommerce shipping? Whistl Parcels integrates with all the leading eCommerce platforms and marketplaces, allowing you to automate your shipping process, optimise delivery efficiency, and save valuable time.  Enjoy seamless integrations with Amazon, eBay, Shopify, Magento, and more.

Automate Order Processing

Process orders 24/7 with our system and late cut-off times, ensuring timely delivery and happy customers.

Access Multiple Carriers

Integrate with our carrier management software and access 20+ national and international couriers, including Yodel, DHL, Evri, DPD, and Royal Mail.

Simplify Label Production

Maintain your current label production methods while enjoying the benefits of Whistl's multi-carrier platform and advanced shipping tools.

Reduce Errors and Save Time

Automate your shipping process with our eCommerce shipping API. Track shipments, manage orders, and generate labels automatically.

Flexible Integration Options

Our team of in-house software developers and your dedicated account manager will work with you to configure a custom integration that meets your unique needs. Even if we don't directly integrate with your system, you can still leverage our services through CSV integration.

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Trusted by hundreds of customers to manage their parcel deliveries:

What Our Customers Say

“We have a strong working relationship and always work collaboratively to find solutions and improve our customer experience. The team consistently demonstrates a deep understanding of our brand values, enabling them to deliver tailored solutions that align to our vision''

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Emma Rozario - Special Projects Lead

“Whistl have always strived to assist us in reaching a resolution. It is refreshing to work with a team that is commercially driven, but who genuinely seem to care about our business and its success''

 

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Sam Vesey - Director of Logistics

Speak to Our Experts!

Whistl Parcels specialises in volume shipping solutions for businesses and online retailers. We provide middle-mile logistics and parcel consolidation services designed to optimise your supply chain. If you're a SME, mid-market or enterprise business looking to ship parcels or improve your delivery efficiency, we can help.

Please note: We do not offer single-parcel shipping services to the general public.

Frequently Asked Questions

Is shipping software really free?
Absolutely. There are no license fees, installation charges, or account set-up costs. All platform updates are included at no additional charge for the duration of the partnership. Simple software integrations are also performed for free. Users receive full access to customer support, a tracking portal, automated email notifications, and carrier-specific interactive SMS alerts.
Why choose this solution to send parcels?
Leverage industry-leading unit costs made possible through established high-volume contracts with mainstream carriers. This ensures significant savings compared to going direct to delivery providers such as DHL, DPD, or Yodel. Alongside reduced rates, benefit from free integration software that connects with major eCommerce platforms including Magento, Amazon, and eBay. By consolidating shipping volumes, businesses achieve superior economy and efficiency without the overhead of individual carrier negotiations.
Is the carrier management software compatible with eBay and Amazon?
Yes. Native integrations allow order data to flow directly from seller management tools into the shipping platform. Technical support is available to assist with the initial configuration, including on-site setup if required. Once integrated, orders can be saved to a centralised address book, moved to a dedicated shipment screen for editing, or sent directly to print for immediate fulfilment.
Are parcel collections available from residential or business addresses?
Both national and local collection services are available to suit your specific requirements. Whether operating from a warehouse or a home-based office, you can schedule reliable pickups that fit into your daily workflow.
Is it possible to drop off parcels at a local depot?
Yes. For registered account holders, parcel drop-offs are accepted at any regional site. This provides additional flexibility for businesses that prefer to manage their own transport to a central hub rather than scheduling a collection.
Which carriers are available through the platform?
Gain instant access to a network of the UK’s leading carriers. The platform integrates with a wide range of providers to ensure the best fit for every shipment, including:
 
Express & Premium: DPD, DHL, and UPS
 
National & Economy: Royal Mail, Evri, and Yodel
 
Specialist & High-Volume: Amazon Shipping, and Parcelforce
 
This diverse selection allows for total flexibility in balancing delivery speed, tracking requirements, and cost-effectiveness for both domestic and international orders.
What other services does Whistl offer?
Beyond parcel delivery management, you can access a comprehensive suite of logistics and marketing services designed to scale with your business:
 
eCommerce Fulfilment: Streamline operations with professional pick-and-pack services, inventory management, and over 1.5 million square feet of strategic warehouse space.
 
International & Cross-Border Logistics: Navigate global trade with ease through expert customs clearance, international mail, and worldwide export solutions.
 
Customer Contact Solutions: Enhance the buyer experience with outsourced, UK-based contact centres providing omnichannel support across phone, email, and live chat.
 
Business Mail Management: Optimise high-volume domestic and international mail with sorted, unsorted, and digital communication services.
 
Targeted Advertising & Acquisition: Drive new customer growth through data-driven door-drop media campaigns and product sampling solutions that get your brand directly into consumers' homes.
Are international shipping services available?
Yes. Reach customers in more than 200 countries and territories through smart, integrated global shipping solutions. Access a full range of international delivery tiers (from economy to premium) powered by the world’s leading parcel delivery firms. These services are designed to remove the complexity of cross-border logistics, providing the necessary tools and reliable transit times to scale your brand on a global level.
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